Cookie Policy

Last updated: April 21, 2025


This Cookie Policy explains how Trainzia ("we", "us", or "our") uses cookies and similar tracking technologies when you visit or interact with our platform at trainzia.com. It describes what these technologies are, why we use them, and your rights to control their use.

By continuing to use our platform, you consent to our use of cookies as described in this policy. If you do not agree, you may disable cookies through your browser settings, though this may affect the functionality of the platform.

1. What Are Cookies

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to site owners about how visitors interact with their platform.

Cookies set by the website owner are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable features or functionality provided by third-party services, such as analytics, advertising, and interactive content.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function correctly. They enable core features such as user authentication, session management, security enforcement, and access to protected areas. Without these cookies, the services you have requested cannot be provided. These cookies do not store personally identifiable information and cannot be disabled without affecting platform functionality.

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our platform — for example, which pages are visited most often, how long users spend on a page, and whether visitors encounter error messages. The data collected is aggregated and anonymous. We use this information to improve the performance and structure of our platform.

2.3 Functionality Cookies

These cookies allow the platform to remember choices you make — such as your language preference, display settings, or login status — and provide enhanced, more personalized features. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.

2.4 Targeting and Marketing Cookies

These cookies record your visit to our platform, the pages you have visited, and the links you have followed. We may use this information to make our platform and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

2.5 Session Cookies

Session cookies are temporary and are deleted from your device when you close your browser. They are used to maintain your session state while you navigate our platform during a single visit.

2.6 Persistent Cookies

Persistent cookies remain on your device for a set period specified in the cookie, or until you delete them manually. They are activated each time you visit the platform that set the cookie.

3. Cookie Details

Cookie Name Type Purpose Duration
session_id Strictly Necessary Maintains user session across pages Session
auth_token Strictly Necessary Authenticates logged-in users securely 30 days
csrf_token Strictly Necessary Prevents cross-site request forgery attacks Session
user_prefs Functionality Stores user interface preferences 1 year
lang Functionality Remembers selected language setting 1 year
_analytics Performance Collects anonymized usage statistics 13 months
_campaign_ref Targeting Tracks referral source for marketing attribution 90 days
cookie_consent Strictly Necessary Stores your cookie consent preferences 1 year

This table is representative and may not reflect every cookie currently in use. Cookie details may be updated as the platform evolves.

4. Third-Party Cookies

We use services provided by third parties that may set their own cookies on your device when you visit our platform. These third parties include, but may not be limited to, analytics providers, payment processors, video hosting services, and advertising networks. We do not control these third-party cookies and they are governed by the respective third parties' privacy and cookie policies.

We recommend reviewing the privacy policies of any third-party services you interact with through our platform to understand their data collection practices.

5. How We Use Cookie Information

Information collected through cookies may be used for the following purposes:

Platform operation: To ensure the platform loads correctly, maintains your session, and delivers content as expected.

Security: To detect and prevent fraudulent activity, unauthorized access, and other potential security threats.

Personalization: To remember your preferences and tailor your experience on the platform.

Analytics: To understand how users navigate and interact with the platform so we can improve its structure and content.

Marketing: To measure the effectiveness of our promotional efforts and deliver relevant communications where you have consented to receive them.

6. Your Choices and Controls

6.1 Browser Settings

Most web browsers are set to accept cookies by default. You can configure your browser to refuse all cookies, or to alert you when cookies are being sent. The method for doing this varies by browser. Please refer to your browser's help documentation for specific instructions. Common browsers include:

Google Chrome: Settings → Privacy and security → Cookies and other site data

Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data

Safari: Preferences → Privacy → Cookies and website data

Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

Please be aware that disabling cookies may affect the functionality of our platform and some features may not operate as intended.

6.2 Consent Preferences

Where required by applicable law, we will request your consent before placing non-essential cookies on your device. You may withdraw or modify your consent at any time by adjusting your preferences through our cookie consent interface, accessible from the footer of our platform.

6.3 Opt-Out of Analytics

If you wish to opt out of analytics tracking, you may do so through your browser settings or by using tools provided by the specific analytics services we employ. Opting out of analytics cookies does not opt you out of all cookies.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to have your online activity tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, our platform does not alter its data collection practices in response to DNT signals. We will revisit this position if a clear industry standard is established.

8. Children's Privacy

Our platform is not directed at children under the age of 16. We do not knowingly use cookies to collect personal information from children. If you believe a child has provided personal information through our platform without parental consent, please contact us and we will take appropriate action to remove such information.

9. Data Retention

Cookie data is retained for the duration specified in the cookie itself, as outlined in the cookie details table above. Where cookie data is processed and stored in our systems, it is retained only for as long as necessary to fulfill the purposes outlined in this policy, and in accordance with our general Privacy Policy and applicable data retention obligations.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, our business operations, or any other reason we consider necessary or appropriate. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to remain informed about our use of cookies.

Continued use of our platform after any changes to this policy constitutes your acceptance of the updated terms, to the extent permitted by applicable law.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

Trainzia

Сити-парк, Parkovyi Passage, 2, Chernivtsi, Chernivtsi Oblast, Ukraine, 58000

Email: support@trainzia.com

Phone: +380991502272

Website: trainzia.com